Privacy

Effective Date: 11 June 2024

Introduction

Welcome to Cloudax Ltd ("we," "our," "us"). Cloudax Ltd operates the website cloudax.uk (the "Site"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive through our Site. By using our Site, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Information: When you contact us through the Site, subscribe to our newsletter, or engage with our services, we may collect personal information such as your name, email address, phone number, and company details.
2. Usage Data: We use Google Analytics to collect information about how visitors use our Site. This data includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. Google Analytics may use cookies to track user interactions.

How We Use Your Information

We use the information we collect for the following purposes:

1. Service Provision: To provide and improve our software and advertising services.
2. Communication: To respond to your enquiries, send newsletters, and communicate important information.
3. Analytics: To understand how our Site is used, diagnose technical issues, and enhance the user experience.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
2. Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property, or safety.

Google Analytics

We use Google Analytics to understand how our Site is being used. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt-out of Google Analytics without affecting how you visit our Site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: Google Analytics Opt-out Browser Add-on.

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about how we handle your data, please contact us at info@cloudax.uk.

Data Security

We implement appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices and security measures.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Cloudax Ltd

Email: info@cloudax.uk

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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